By reading this document you agree to the following terms and understand that you are placing an order for goods and/or services. You agree to be legally bound and to abide by the following terms. If you do not agree to these terms, this transaction is null and void. HouseboatGraphics.com reserves the right, at any time, to change, modify, alter, or update the terms and conditions, as deemed necessary. By accepting this document, you also agree to follow the terms and conditions set forth by those changes. Any changes or modifications are effective immediately upon notice thereof, as published and/or posted within this document or on our web site.
About Our Use of your Personal Information
If you prefer not to receive cookies on the Web Site, you can set your browser to warn you before accepting cookies and refuse the cookie when your browser alerts you to its presence. You can also refuse all cookies by turning them off in your browser. You do not need to have cookies turned on to use any area of the Web Site.
Customer Service Correspondence:
If you send us correspondence, including e-mails and faxes, we retain such information in the records of your account. We will also retain customer service correspondence and other correspondence we send to you. We retain these records in order to measure and improve our customer service, and to investigate potential fraud and violations of our User Agreement. We may, over time, delete these records if permitted by law.
Internal Uses of Your Personal Information:
We collect, store and process your personal information on servers located in the United States. We use the information we collect about you in order to provide our services and process your transactions, to provide customer service, and to improve our products and services. We give access to individually identifiable information about our users only to those employees who require it to fulfill customer service requests.
Disclosure to Third Parties:
We will not sell or rent any of your personally identifiable information to third parties. We will not share any of your personally identifiable information with third parties except in the limited circumstances described below:
· We share information with companies that help us process the transactions you request and protect our customers' transactions from fraud, such as sharing your credit card number with a service that screens for lost and stolen card numbers.
· We may disclose information that we in good faith believe is appropriate to cooperate in investigations of fraud or other illegal activity.
· We disclose information in response to a subpoena, warrant, court order, levy, attachment, order of a court appointed receiver or other comparable legal process, including subpoenas from private parties in a civil action.
Our Contacts with HouseboatGraphics.com Customers:
We communicate with users on a regular basis via e-mail, phone or fax to provide requested services. If you have asked to be included on our mailing list we also use your e-mail address to send you other types of communications that you can control, including information about new products, services and special promotions.
HouseboatGraphics.com charges a $35.00 fee for any returned checks. Any fees, legal or non-legal, occurred in the collection process will be charged to the party responsible. Orders placed using credits cards/debit cards are subject to this policy.
HouseboatGraphics.com reserves the right, without prior notification, to refuse service to any one or limit the order quantity on any items we deem necessary. Verification of information prior to the acceptance or any order may be required.
Order Cancellations and Returns
All sales are final. Due to the fact that all items are one of a kind, there are no returns or refunds on any artwork, printed, decorated, or personalized items, or any other items sold on HouseboatGraphics.com.
We strive to satisfy our customers and will make every effort to correct our mistakes. Decorated items cannot be accepted for return unless defective, damaged or incorrect items shipped. Samples to verify color and sizing are available for inspection by customer prior to placing final order. Call or write within 7 days of receipt of defective decorated merchandise for a Return Merchandise Authorization (RMA) number which must be clearly labeled on the outside of the box of any authorized returns. Any items returned without an authorization number will not be credited or returned. Return shipments are at customer's expense. Shipping charges are non-refundable. Returns should be addressed as follows:
HOUSEBOATGRAPHICS.COM c/o LRT Graphics RMA # __________________ 1401 Mangrove Ave. Chico, CA 95926
Right to Use Trademarks
The customer represents and warrants to HouseboatGraphics.com that he/she has the right to use, copy and distribute each trademark, trade name, logo, statement, graphic, artwork, name, photograph, portrait, picture or illusion of any person or any other intellectual property in the way it is to printed on, sewn, or otherwise applied to the products ordered by the user or customer from HouseboatGraphics.com.
The user/customer warrants that, in obtaining the material and submitting it to HouseboatGraphics.com for reproduction, he/she has not violated the property rights of a third party. The user/customer further agrees to indemnify and hold harmless HouseboatGraphics.com and its owners, officers, employees and agents from any suit, demand, claim, loss, liability, damage or expense made against HouseboatGraphics.com by reason of breach of this warranty, and also agrees to pay any judgment or settlement offer resulting from any suit, demand, or claim and to pay any attorney's fees incurred by HouseboatGraphics.com in defending against any such suit, demand or claim. The burden of determining that any material is not protected by trademark or other proprietary right rests with the user/customer. The user/customer is solely responsible for obtaining proper permissions and licenses, except as may be permitted by copyright law, from third parties whose rights may be violated or infringed upon by the use of any material protected by trademark, service mark, copyright or other proprietary rights.
A customer may not use any logo or other graphic material in a manner that may infringe upon copyright, trademark, service mark or other proprietary mark. A customer also may not use any logo or trademark in a vulgar, libelous, disparaging or otherwise unlawful manner. HouseboatGraphics.com assumes no responsibility for damages or any wrongdoing that the customer may cause using a logo, trademark or copyrighted item. The customer further agrees to indemnify and hold HouseboatGraphics.com harmless from and against any suit, demand, claim, loss, liability, damage or expense made against or incurred by HouseboatGraphics.com by reason of the unauthorized, improper, or illegal use of any logo or trademark or copyright that is printed on, sewn or otherwise applied to merchandise ordered or purchased by the customer through HouseboatGraphics.com.